Checkout Materials

A patron’s account must be current, in good standing and have less than $5.00 in accumulated fees to checkout materials.  Patrons are responsible for all items checked out on their accounts.  If you have questions or need assistance with materials, please contact BPL’s Circulation Desk at 479-271-3192 or email cfitzgerald@bentonvillear.com.

Bentonville Library materials are tagged with radio frequency identification (RFID) technology.  Three self check-out terminals are user-friendly for patrons.  Or, visit a friendly staff member to check out your library materials. 

Library patrons are allowed to checkout 30 items from Bentonville Library, plus 5 items from our Library2Go! downloadable content.  Please refer to checkout terms, renewal times and methods below.

Loan Periods & Renewals:  At-a-Glance

Type of Material

Checkout Period

Maximum Renewals Allowed

Renewal Methods

Books (including New Releases), Audiobooks, Magazines, Playaways

3 weeks

3

Phone, in person, online, mobile app

DVDs, VHS, music  CDs, CDROMs

1 week

3

Phone, in person, online, mobile app

Reference Materials, including Genealogy and Local History

0 - non-circulating materials and cannot be checked out

0

None

Special Collection Materials (Fishing Rods, Track and Save Kilowatt Meters)  1 week Phone, in person, online, mobile app 

NOOK eReaders

3 weeks - limit 1 per household

0

None

Returns

Bentonville Public Library has two designated return areas, located inside the library’s main entrance and the exterior drive-thru located at the east wing of the building.  The return locations will automatically check-in your items, removing them from your account and print a confirmation receipt.  Our self check-in sorting systems allow for efficient handling of library returns.

eBooks & Downloads

Bentonville Public Library participates in a cooperative consortium with 13 other public libraries in our region to provide eBooks and downloadable media.  Dubbed Library2Go!, the online service is easy to use, including a free mobile app through Overdrive.  To learn more about this service, click here.

Fines & Fees

Bentonville Public Library is committed to providing quality services, with minimal costs to our patrons.  However, library staff are also committed to protecting the investment of our materials and will pass associated costs along to patrons, when necessary.  For example, BPL charges overdue fines, cost recovery fees for damaged items and special services. Patrons owing the Library outstanding fines/fees may be subject to a $10.00 administrative cost-recovery fee that is non-negotiable, and non-refundable, if the account is submitted to a collection agency.

Fees & Fines: At-a-Glance

Cost Recovery Fees

Description of Service

$15.00   

Non-Resident library card; annual fee

$1.00

Library card replacement

$ .15 per page

Photocopy/print in black & white

$ .30 per page

Photocopy/print in color

$2.00

Interlibrary Loan request (ILL); per request

$10.00

Technology services for meeting rooms such as teleconference or laptop; cost per day per use/group

$10.00

Long Overdue / Administration Fee - only applicable if an overdue account is sent to a collection company

 

Various

Miscellaneous items for sale, cost recovery fees such as book bags, batteries, ear buds, discs, etc…

Various

Cleaning/repair fees or reservation deposits for meeting rooms may be required; such fees are at the library director’s discretion.

 

Library Fines

Description of Service

$ .10 each day  -  $2.00 limit

Overdue fine for all materials; per item

$5.00 Damage/processing fee

Damaged:  Item repairable; per item
For example:  lost video case, books with writing damage, chewed corners, damaged binding, etc…

Multi-part items:  Replacement cost per section
For example, missing disc in audiobook.

Purchase price (or) equivalent
Plus $5.00 processing fee
Plus overdue fine, if applicable

Lost or Damaged:  Item non-usable; per item
Includes water and mold damage.

 

Suspension of Borrowing & Computer Privileges

$5.00 maximum fines and fees; per individual.  $50.00 maximum fines and fees to all cardholders living at the same address.  "Same address" suspensions are at the discretion of the Library Director.

 

Annual Library Card Renewal

All fines and fees must be paid in total at time of annual library card renewal.

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