Need some help?

We’re here to help! Check out our FAQs.

How do I suggest a purchase for the collection?

We love suggestions!  Click here and fill out our Suggest a Purchase form.

What's my PIN number?

Your default PIN is the last digits of your primary telephone number.

How do I pay fines?

You can pay fines online here. You will need your library card number and password.

How do I get a library card?

Bring your government-issued photo ID (such as a driver's license) and proof of residency (such as a utility bill) to the library. Complete a registration card. Or, check out our Online Borrowing Registration form. For more info, visit Our Collection.

How do I set up an EZ Log In?

It's easy!  Click on My Account, then Create an EZ Log In.  Fill out the short form:  enter your library card number (no spaces), your PIN, a unique username then create and re-enter a password.  Click Finish Creating Your EZ Log In.  This final step will take you directly to your account information.  You may change your EZ Log I or EZ Password online, at any time, through My Account

How old do you have to be to get a library card?

5 years old; all minors under the age of 18 require a parent/legal guardian signature.

How much does it cost to get a library card?

Free library cards are available to all residents and/or property owners in Benton County, Bentonville city employees, educators in the Bentonville school district, Bentonville business owners and Fayetteville residents. Non-residents include all patrons living outside, but adjacent to Benton County.  Non-residents are required to pay a $15 annual fee per household.

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